The Cognitive Scale Team

Rickey Burks has over 35 years of experience in the Financial Services industry providing technology and business innovation leadership. He held the position of Senior Vice President Chief Technology Officer and Chief Innovation Officer, and was responsible for all aspects of USAA’s information technology architecture, business and technology innovation, and hiring / growing USAA’s top technical resources. In this dual role, Burks reported to the company’s Chief Information Officer with his “Chief Technology Officer hat” on, as well as to the Chief Administration Officer with his “Chief Innovation Officer hat.” He was responsible for bringing together two teams, one of which was tasked with thinking creatively and delivering disruptive solutions that continue to provide exceptional experiences to USAA’s 10+ million members while a companion team was responsible for standards and technology, and how to keep things operationally healthy, secure, and always available. His responsibilities included; directing the activities of USAA’s Architecture, Applied Research, Innovation and Technical Fellow community in providing business focused technology innovation, strategy, design, and governance in support of key goals and future direction of the company. Burks joined USAA in 1985 and held several technical and leadership positions throughout his career. Originally hired to provide technical expertise in the Banking space as USAA expanded their services to include a full service Bank; he later became Chief Architect and Executive responsible for IT Architecture for USAA’s Federal Savings Bank, Investment Management Company, and Life Insurance Company. In early 2000 Burks was given responsibility for all aspects of USAA’s Information Technology Architecture across the enterprise. He was named as USAA’s first Chief Technology Officer and first Chief Innovation Officer and led the company in implementing multiple lab environments, including an innovation and business intelligence lab, which advanced a culture of innovation and continuous learning through deep analytics. In addition to his Executive role, Burks also led or participated in multiple disruptive innovations and is named as an inventor on several key patents. Burks also received several industry recognitions including being one of the 2014 Computerworld Premier 100 recipients. He has been sought out to speak, be interviewed, or quoted by numerous organizations including MIT Sloan Institute, CIO council, Forbes, and InnoTech. Burks is also very active in his community and currently serves as a Board Member of Daily Bread Ministries, Board Member of Cross Mountain Church, Technical Advisor for San Antonio Food Bank, and supporter of Special Olympics.

Thomas E. Hogan currently serves as the Chairman and Chief Executive Officer of Kony. Kony is the market leading company focused on mobile applications for the enterprise. Tom joined Kony in March of 2014. Prior to joining Kony, Tom has served in a variety of executive posts spanning 35 years. Tom served as the Executive Vice President of Sales and Marketing for Hewlett Packard from 2010 to 2011 after serving as the Executive Vice President of Software from 2006 to 2010. Tom began his career in 1982 at IBM. He remained with IBM through 1999 when he joined Siebel Systems as the Senior Vice President of Global Sales. Tom assumed the role of Chief Executive Officer of Vignette (VIGN) from 2001 to 2006, a publicly held company specializing in Web Content Management. Tom is also the founder and Chairman of SmartLeisure.com

Tom has served on three public boards and multiple private company and non-profit boards. He has a Bachelor of Science in Biomedical Engineering from the University of Illinois, and a Masters of Management from Northwestern University’s J.L. Kellogg Graduate School of Management, where he graduated with Distinction with concentrations in finance, organizational behavior, and international business.

Tom resides in Austin, Texas and enjoys the mountains, the water, chess, golf, and time with his family.

Leslie (Les) Rechan joined the CognitiveScale board in 2015 and is Halogen Software’s President & CEO, since July 2015. Les oversees Halogen’s strategic direction and growth as a global talent management leader for the mid-enterprise. Les brings tremendous experience to CognitiveScale, having led fast-growth B2B software and analytics companies for over thirty years. Les is the former General Manager (GM) of the IBM Business Analytics Division within IBM Software Group, where he retired in April 2014. In his GM role, Mr. Rechan led the strategic vision, innovation, growth and day-to-day operations of this key software division. Encompassing a wide range of analytic capabilities, the division focused on Business Intelligence, Predictive Analytics, Financial Analytics and Risk Analytics. Over the course of seven years in the division, Les and his global team integrated the acquisitions of Cognos, SPSS, Applix, Clarity Systems, Varicent, Star Analytics, Open Pages and Algorithmics. Prior to taking on the GM role in late 2011, Mr. Rechan was Vice President of Worldwide Sales, Solutions and Services for IBM Software Group’s Business Analytics division. In this capacity, he oversaw every aspect of the client engagement from solution development to marketing, sales and delivery to channel and client support. During his tenure, IBM’s Business Analytics division achieved double-digit growth further establishing IBM as the industry leader in the field of Big Data, Information and Analytics, a key focus area for IBM with over $20B in revenues. Prior to joining IBM, Les was the Chief Operating Officer (COO) of Cognos and held a variety of global executive roles with Oracle, Siebel Systems, Cadence Designs Systems, Onyx Software and IBM. As COO of Cognos, Les directed the company’s go-to-market strategy and was instrumental in helping Cognos maximize shareowner value and become a global leader in enterprise Business Intelligence and Performance Management solutions. Cognos was acquired by IBM in 2008, and still is IBM’s largest acquisition ever. Les also serves on the Board of Directors for PROS Holdings, Inc. (NYSE: PRO), a publicly traded software and services company, and Halogen Software (TSX:HGN). He is also an Executive Fellow for Mistral Venture Partners, a Venture Capital firm based in Ottawa, Canada. Les holds a Bachelor of Science in Electrical Engineering and a Bachelor of Arts in Organizational Behavior and Management from Brown University, and a Masters in Management from Northwestern University’s Kellogg Business School. Les lives in Ottawa, Canada with his wife and five teenage children. Les enjoys golf, fitness, yoga , ice hockey, and skiing.

Dr. Gail Borgatti Croall is a seasoned health care executive with over 12 years of experience with population health management, analytics, quality improvement and care management operations and practiced for 17 years as part of an integrated delivery system supporting an value outcomes based clinical model. She most recently served as Senior Vice President and Chief Medical Officer for Anthem commercial Clinical programs including all Utilization Management, Case and Disease Management, Behavioral Health and Integrated Health national account and exchange models, oversight of clinical strategy as well as responsibility for Resolution Health Inc. (RHI). RHI provides clinical rule evaluation, design and production of evidence-based quality care opportunities for members and physicians across Anthem programs as well as for external clients. Dr. Croall was previously with CareSource, the nation’s fourth largest Medicaid managed care plan and was Chief Medical Officer for OptumHealth for United Health Care, where she led overall clinical strategy and innovation for OptumHealth Care solutions, including: population-based initiatives and reporting methodologies; identification of quality and affordability opportunities through their eSync clinical rule platform; major and clinical program design; and clinical content oversight and strategy and operations. She has been involved with several national organizations, including board member for the Care Continuum Alliance, ( now Population Health Alliance) and advisory board member for Women Business Leaders in Health Care and serves on the board of the Ohio Visiting Nurse Association.

Chairman & Founder, CommerceNet
World-renowned Internet commerce pioneer and Artificial Intelligence expert. Former consulting professor of Computer Science, Stanford.

Jim Offerdahl has more than 25 years’ experience in CEO, COO, CFO, and board director positions in high-growth technology companies. With significant expertise in both public and private companies, Offerdahl has led three initial public offerings, executed numerous mergers and acquisitions, and is known for his ability to grow revenues and profits both domestically and internationally. Currently, Offerdahl serves on several boards, including Q2 Holdings (NYSE:QTWO), a developer and provider of online banking software and services to community banks and credit unions, and Side by Side Kids, a non-profit that serves underprivileged children in Austin, Texas. Offerdahl is the former chairman of the board for Traq Wireless and a former board member of FuelQuest and Pervasive Software. From January 2013 to February 2018, Offerdahl served as CFO of Bazaarvoice (NASDAQ:BV). He grew annual free cash flow from negative $54 million to a positive run rate of $11 million and EBITDA from negative $18 million to a positive run rate of $31 million. Offerdahl accomplished this while significantly investing in growth opportunities, enabling the company’s revenue growth rate to recently increase. This turnaround occurred despite having to comply with a 2014 settlement agreement resulting from a DOJ antitrust suit filed prior to Offerdahl’s tenure. Bazaarvoice was recently acquired by Marlin Equity Partners for $5.50 per share, an 18% premium to the average closing price over the 30-day period prior to the definitive agreement. From 2005 to 2012, Offerdahl served as CFO of Convio (NASDAQ:CNVO), which he took public in April 2010 at $9 per share. In May 2012, Blackbaud acquired Convio for $16 per share, or $325 million. During his tenure, Offerdahl helped Convio grow from approximately 100 employees and $9 million of revenue in 2004 to over 400 employees and $80 million of revenue in 2011. While there, he completed three strategic acquisitions and raised over $65 million in public, venture and debt financings. From 2001 to 2004, Offerdahl served as CEO and Chairman of the Board of Traq Wireless, growing Traq from $0.7 million to $4.7 million in revenue. He raised $16 million in venture capital, built the executive team, and developed new products to position Traq more broadly in the wireless management market. Traq was sold to Tangoe Corporation in 2007, which went public in 2011 and produced more than 4x cash returns to Traq’s lead venture investor. Prior to Traq, Offerdahl was CFO of Pervasive Software (NASDAQ:PVSW) from 1996 to 2001 and COO from 1998 to 2001, and board director from 2001 to 2002. Pervasive expanded globally from $30 million of revenue in 1997 to $64 million in 1999. Offerdahl led Pervasive’s initial public offering in 1997 and secondary offering in 1999. From 1993 to 1996, Offerdahl was CFO of Tivoli Systems (NASDAQ:TIVS), where he helped grow the company from 100 employees and $13 million of revenue to over 300 employees and $50 million of revenue. He also led Tivoli’s initial public offering in 1995. In 1996, IBM acquired Tivoli for $743 million. Earlier in his career, Offerdahl served in various finance and accounting roles with InterFlo Medical, Kewaunee Scientific, and American Hospital Supply. He began his career with Price Waterhouse in Chicago. Offerdahl earned his MBA at The University of Texas at Austin and his undergraduate degree in accounting from Illinois State University. Jim Offerdahl is the recipient of the 2012 Austin Business Journal Legacy Award. He is married, has a grown son, and resides in Austin, Texas. In his free time, he enjoys golfing, skiing, and spending time with his family.