Create AI-powered customer journeys that are hyper-personalized and that learn over time to deliver a rich and satisfying experience.
Simplify the integration of your data, models, rules, analytics from your favorite languages, models frameworks/providers as well as enterprise backend systems. Cortex assembles and orchestrates AI building blocks using a low-code developer visual workbench to speed up and scale development.
Our Profile-of-One platform uses automated learning and continuous feedback to deliver the correct type of intervention to the right channel when needed. This personalization means your customer-centric apps deliver outcomes that add value to the customer experience and the business.
Our Profile-of-One cognitive data layer provides continuous measurement in order to meet business goals and KPIs. CognitiveScale has demonstrated 70% cost savings to build an AI solution, 3x faster speed to realizing business value, and 60% reduction in support and maintenance.
Create AI-powered personalized content through our self-learning Profile-of-One. Give your customers a fully immersive brand experience that gets more relevant over time.
Auto-attribute products and services with tags and descriptions based on user feedback, comments, and search criteria, making your products smarter and 10x more discoverable.
Use AI-powered analysis to understand the success factors digital advertising. Apply computer vision to process video content and employ machine learning models to improve advertising effectiveness.
Family of Artificial Intelligence-powered, multi-channel digital commerce solutions that help businesses dramatically increase sales and business agility, and lower operational costs.
CognitiveScale's next-level, Client-Centric AI solutions capture data throughout the journey, and across all touchpoints — email, web, and social activity, along with service history, transactions, demographics, and more, to build a more complete picture.
CognitiveScale pioneered the concept of 'AI Engineering', paving the way to industrialize scalable Enterprise AI development and deployment. Backed by over 100 granted AI patents, the award-winning Cortex AI Platform empowers businesses to infuse trusted decision intelligence into business processes and applications maximizing total customer experience and operational efficiency. Our platform currently delivers hyper-personalized insights to more than 100 million customers.
Headquartered in Austin, Texas, CognitiveScale is recognized by the World Economic Forum for positively impacting business and society through responsible AI. We are backed by investment from Norwest Venture Partners, Intel Capital, IBM, Westly Group, M12 (Microsoft Ventures), Anthem, and USAA.
We're developing our "AI First" strategy with Cortex as the foundation, one process at a time. The potential use for Cortex within Anthem is unlimited.”
Rajeev Ronanki
SVP & Chief Digital Officer
~ Anthem
We are pleased to partner with CognitiveScale to deliver AI-powered personalization across the customer's life-cycle."
Ankur Sansanwai
Director of Project Management Dell
~ DELL
We are leveraging CognitiveScale's Cortex AI trust and governance capabilities to detect and mitigate business risk within our AI initiative."
Gavin Munroe
Global CIO
~ HSBC