Intelligent Commerce with Trusted AI
Our AI Applications improve customer engagement while lowering operating costs through predictive, proactive and personalized care.
Use ecommerce machine learning and cognitive processes to:
Increase engagement by
44%
Increase sales per session by
23%
Digital Commerce Applications
Family of Artificial Intelligence-powered, multi-channel digital commerce applications that help businesses dramatically increase sales and business agility, and lower operational costs.
Cortex Sales Acceleration
- Intelligent Lead Gen
- Omni-channel Engagement
- Product Attribution Insights
- Digital Content Targeting
Cortex Service Experience
- Chatbot
- Self Service
- Agent Assist
- Intelligent Call Routing
Inclusion Advocacy
- Credit Inclusion
- Collections Inclusion
- Digital Marketing Inclusion
See Digital Ecommerce AI Solutions in Action
Customer Engagement
Omni-Channel Engagement
Create a hyper-personalized feed of story content supported by the most relevant products and other offerings. As users engage and interact with their feed, the Artificial Intelligence ecommerce solution learns their context, tastes, and preferences creating a self-learning Profile-of-One. The result is a fully immersive brand experience that only gets more relevant and more performant over time.
Customer Engagement
Product Attribution Insights
Auto-attribute products and services with tags and descriptions based on user feedback, comments, and search criteria, making your products smarter and 10x more discoverable.
Customer Acquisition
Digital Content Targeting
Use A-driven analysis to understand the success factors of a strong digital advertisement. Apply computer vision to process video content while employing a variety of ecommerce machine learning models to improve advertising effectiveness.
What’s next in your commerce AI journey?
