Artificial Intelligence (AI) has moved from a mesmeric technology to a foundation for consumer and business decision making; however, businesses are hindered by a lack of software, processes, and talent to help them rapidly and securely design, assemble, deploy, and manage AI-powered products and processes.
CognitiveScale Cortex software simplifies design, development, delivery, and management of enterprise-grade AI systems that weave knowledge and learning across the enterprise—from front office to back office to mission critical core functions.
Cortex 5 Capabilities
Profile of One tailors insights and experiences to drive rich engagement, experiences, and actions
AI explains outcomes in human understandable form, helps incorporate human feedback
Cortex coordinates AI models, skills, agents to generate an actionable insight or automate a business process
AI learns continuously and in real time from declared, observed, and inferred signals and behaviors
AI Industry Accelerators
Pre-curated industry data sources, high value data sets, Linguistic models, Skills, Agents
End to end visibility and control of AI systems performance and assurance
An online AI collaboration system that brings together thousands of high value, industry specific data, models, algorithms, and digital professional services in an open and easily consumable fashion to help business experts, researchers, data scientists and developers work through problems, move ideas forward, and learn from each other along the way.
An AI Lifecycle Management platform that bridges the tooling gap between data science workflows and the software development lifecycle and radically reduces the skills and expertise required to design, deploy and manage complex AI systems at scale. Cortex provides critical capabilities such as secure data and IP asset ownership, visual AI system design, machine learning model lifecycle optimization, explainability, personalization, continuous learning, and algorithmic trust and assurance.
A family of trained and proven AI software agents that deliver AI-powered personalization for consumer engagement (Engage Agents) and AI-powered process automation (Amplify Agents). These agents are delivered as a service and built and managed by the Cortex AI Platform for enterprise grade AI performance and assurance.
AI Powered Customer Experience
Transforms customer engagement and conversion through a profile of one engagement
ENGAGE AI Accelerators
Ready-to-use insight and process models to power use cases around customer engagement and personalization
- Capture machine-accumulated knowledge for individualized real-time view of every customer from all available data
- Deliver personalized digital experiences through recommendations and hyper-personalized next best offers and feeds
- Support multi-way communications and experiences between object and brand, object and consumer, and consumer-to-consumer
AI Augmented Process Intelligence
Drives intelligent process automation, transforms exception handling and decision support
AMPLIFY AI Accelerators
Ready-to-use insight and process models to power use cases around exception handling and employee decision support
- Anticipate, detect, and resolve anomalous or exceptional conditions in back office activity and suggest next best actions to employees
- Improve employee situational awareness leading to improved decision-making by gathering and analyzing evidence from internal and external data
- Explore, understand, and highlight relationships between policies, people, and assets across multiple organizational silos to drive compliance and reduce risk-related costs