- Boost lead quality and secure new customers
- Drive more relevant shopping experiences
- Higher conversion rates
Build rich contextual understanding of key entities within your enterprise—such as customers, products, policies, claims, and providers—through declared, observed and inferred knowledge.
Key capabilities to drive continuous contextual reasoning
a rich understanding of all entities including your customers and products
the right intervention (e.g., personalized action) for the right actor at the right time via the right channel with evidence
which interventions are driving the best outcomes, the most engagement, higher conversion rates, and more
the impact of interventions on key performance indicators (revenue, costs, productivity, satisfaction)
integrity and trust around data privacy, model confidence, regulatory compliance to CCPA, GDPR, local regs (Learn more about Trust & Governance)
Predict entities belonging to categories. Example: Call likelihood for an insurance claim.
Find similarities between entities. Example: Finding similar profit centers for a commercial customer.
Identifying and grouping similar entities. Example: Members that are prone to being delinquent on a loan or medical bill.
Simulate “what if” scenarios using synthetic data. Example: Time series forecasting of new admissions for Covid-19 patients.
Use Profile-of-One to power different ML model training and inferences. Example: Classification model for fraud, waste and abuse in medical claims.
Query for changes to a profile over time. Example: How customer behavior or characteristics changed over time.
Get insights and evidence based on learnings about a customer. Example: Detect agent fraud based on prior transactions and policy enrollments.
CognitiveScale pioneered the concept of 'AI Engineering', paving the way to industrialize scalable Enterprise AI development and deployment. Backed by over 100 granted AI patents, the award-winning Cortex AI Platform empowers businesses to infuse trusted decision intelligence into business processes and applications maximizing total customer experience and operational efficiency. Our platform currently delivers hyper-personalized insights to more than 100 million customers.
Headquartered in Austin, Texas, CognitiveScale is recognized by the World Economic Forum for positively impacting business and society through responsible AI. We are backed by investment from Norwest Venture Partners, Intel Capital, IBM, Westly Group, M12 (Microsoft Ventures), Anthem, and USAA.