Service
Experience
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Engineer better patient outcomes while lowering costs through predictive and proactive personalized care. Profiles form a key foundation for personalized insights and proactive interventions.
Healthcare-specific solutions and products that accelerate Member and Patient engagement in areas like care optimization (e.g. cost of care, Star Rating Improvement) and service experience.
Combine enterprise-wide data collection with external data to enrich profiles and the customer experience. Profile-of-One gives you a 360 degree view of the enterprise and uses Declared, Observed and Inferred data to hyper-personalize the customer experience.
Learn more about Profile-of-One and AI-powered personalization.
We're developing our "AI First" strategy with Cortex as the foundation, one process at a time. The potential use for Cortex within Anthem is unlimited.”
Rajeev Ronanki
SVP & Chief Digital Officer
~ Anthem
We are pleased to partner with CognitiveScale to deliver AI-powered personalization across the customer's life-cycle."
Ankur Sansanwai
Director of Project Management Dell
~ DELL
We are leveraging CognitiveScale's Cortex AI trust and governance capabilities to detect and mitigate business risk within our AI initiative."
Gavin Munroe
Global CIO
~ HSBC