×
REQUEST A DEMO
Healthcare
Improve patient outcomes while lowering operating costs
Learn more »
Banking
Accelerate sales, improve customer engagement & service and mitigate risk
Learn more »
Insurance
Lower operational costs, increase sales and reduce fraud.
Learn more »
Commerce
Increase sales, improve customer satisfaction and lower operational costs
Learn more »
Mortgage Lending
Proactive and Predictive Insights on Retail Lending Data
Learn more »
AI Composition
Tools to accelerate AI from concept to deployment
Learn more »
AI-Powered Personalization
Personalized decision intelligence
Learn more »
Business Goal
Optimized AI
Achieve value from your AI apps
Learn more »
AI Trust & Governance
Detect, score and remediate AI risk
Learn more »
AI Engineering Overview
Playbook to scale enterprise AI
Learn more »
Cortex AI Platform
Platform to drive business observability across the AI life cycle
Learn more »
Cortex AI Blueprints
Repeatable patterns for AI solutions
Learn more »
Menu
CognitiveScale recognized in CB Insights: Game Changers 2022 »

CASE STUDY
Guided Help Desk

CaseStudy
Monday, April 30, 2018

Guided Help Desk Case Study

Augmented Intelligence

Learn how a Global 100 consumer packaged goods (CPG) company used augmented intelligence from CognitiveScale to

  • Facilitate more frequent employee self-help, re­ducing the number of support tickets processed by expensive specialists.
  • 30%+ reduction in tickets fielded by the support center
  • 50% faster time to resolution
Download the case study to see the specific
  • AI-driven solution
  • Impact to their business
  • AI agent anatomy

DOWNLOAD THE PDF

Tags for this resource
case study, help desk
Share this page
Copyright © CognitiveScale