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NEW REPORT: Q&A with Mike Gualtieri, VP Principal Analyst at Forrester

AI-Powered
Insurance Solutions
Personalized, Predictive, Proactive Engagement

Jackson National Farmers Insurance Prudential Financial

Insurance Solutions

Our Award Winning Artificial Intelligence platform can dramatically lower costs, increase sales, and reduce fraud across your enterprise.

Service Experience

CognitiveScale delivers proven insurance-specific Experience solutions that lower costs, improve satisfaction and retention, and improve revenue across multiple channels (call centers, self service and chatbots, and proactive advocacy).
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Sales Acceleration

AI-powered personalization solutions greatly improve lead generation and agent-lead matching. AI-powered segmentation enables insurers to better target their customers with new offers, advice, and proactive guidance.
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Fraud Detection

Tackle soft fraud at scale to increase overall fraud catch volume, improve detection efficiency and increase throughput. Our solutions are applicable in both underwriting and claims, for both direct-to-consumer and agent-mediated distribution models.
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OUR CUSTOMERS EXPERIENCE

70% cost savings to build AI solutions
70% COST SAVINGS TO BUILD AN AI SOLUTION
3X faster speed to realizing business value
3X FASTER SPEED TO REALIZING BUSINESS VALUE
60% REDUCTION IN SUPPORT AND MAINTENANCE
60% REDUCTION IN SUPPORT AND MAINTENANCE
Cortex works with any cloud and any device

Insurance Solutions

Service Experience

  • Chatbot
  • Self Service
  • Agent Assist
  • Intelligent Call Routing
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Sales Acceleration

  • Customer Segmentation
  • Intelligent Lead Gen
  • Agent Lead Match
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Fraud Detection

  • Chatbot
  • Document Duplication
  • Agent Fraud
  • Claims Fraud
  • Learn more »
CVS Health
Anthem
Jackson Life Insurance
Kaiser Permanente
HSBC

Client Testimonials

 

We're developing our "AI First" strategy with Cortex as the foundation, one process at a time. The potential use for Cortex within Anthem is unlimited.”

Rajeev Ronanki
SVP & Chief Digital Officer

~ Anthem

 

We are pleased to partner with CognitiveScale to deliver AI-powered personalization across the customer's life-cycle."

Ankur Sansanwai
Director of Project Management Dell
~ DELL

 

We are leveraging CognitiveScale's Cortex AI trust and governance capabilities to detect and mitigate business risk within our AI initiative."

Gavin Munroe
Global CIO
~ HSBC

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